Tanna Adventures, a Travel Experience

 

 

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Tanna Adventures - Tours & Walks Policy.

Information regarding your Tours and Walks.


J01CHARGES FOR ADULTS, CHILDREN AND INFANTS.

(a)
Adults are charged at full rates, and any person thirteen(13) and over are considered for Tours & Walks purposes to be adults.


(b)
We have no control over entrance fees charged by the various facilities such as the 'Volcano Guides'. This being the case we have no choice but to charge full fare for entrance fees. If Esso is able to obtain a reduction for your children, an adjustment will be made by Esso at the end of your time with Tanna Adventures.


(c)
Except for entrance fees as in (b) above, children aged twelve(12) and under, (but excluding those aged two(2) and under) are charged at a reduced percentage of the Adult Rate.


(d)
Infants (two years and under) are free for our specific fees ( although entrance fees will need to be confirmed as these our out of our control). However, while it is your decision whether or not to take your infant up to the Mt Yasur volcano rim, we do not recommend this, and advise caution


J03TOURS & WALKS PAYMENT.

(b)
Your Payment is by negotiation with Esso, and must be paid in local currency (Vatu).


J05TOURS ARE WEATHER, ROAD, & VOLCANO DEPENDENT.

(a)
Due to the fact that Tanna Island lies in the tropics and all roads are unsealed and subject to significant erosion during periods of heavy rain, this trip is dependent both on weather and road conditions (This is the same for all trips carried out by all tour operators on Tanna).


(b)
In particular Participants are to note that in the end its up to the Mount Yasur VOLCANO GUIDES to allow you to visit. If Volcanic activity is such that the Guides have closed the Mountain ( see Vanuatu Volcano Alerts System), then Participants must accept this as a a part of the unpredictablity of mother nature.


(c)
Please understand if the trip is rescheduled to suit. Participants are recommended to allow enough days on Tanna Island to account for any such eventuality.


J06POSTPONEMENT OR CANCELLATION.

(a)
Should the trip be postponed due to conditions then , subsequent days will be offered if these are suitable.


(a)
Should the Tour have to be cancelled due to conditions, or if Participants cannot make a subsequent tour that is offered, then :-


(i) No further charge will be made in respect of 'that Tour'.

(ii) Any Deposit paid in respect of 'that Tour' is not refundable.


Click here for our complete Terms & Conditions.